OVERVIEW
At Zantéa, we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase from us.
1. INFORMATION WE COLLECT
We may collect the following types of personal data:
Personal details
- Name
- Email address
- Phone number
- Billing and shipping address
Order information
- Products purchased
- Order history
- Payment details (processed securely via third-party providers)
Technical data
- IP address
- Browser type
- Device information
- Website usage (via cookies)
2. HOW WE USE YOUR INFORMATION
We use your data to:
- Process and fulfil your orders
- Communicate with you (order updates, support)
- Improve our website and customer experience
- Send marketing communications (only if you opt in)
- Prevent fraud and ensure security
3. MARKETING COMMUNICATIONS
If you choose to subscribe, we may send you:
- Product updates
- Launch announcements
- Exclusive offers
You can unsubscribe at any time via the link in our emails.
4. LEGAL BASIS (GDPR)
We process your data based on:
- Contract – to fulfil your order
- Consent – for marketing communications
- Legal obligation – for tax and compliance
- Legitimate interest – to improve our services
5. SHARING YOUR DATA
We only share your data with trusted partners, including:
- Payment providers (e.g. Shopify Payments, PayPal)
- Delivery services
- Website and analytics providers
We do not sell your personal data.
6. DATA RETENTION
We keep your data only as long as necessary:
- Orders → for legal and accounting purposes
- Marketing → until you unsubscribe
7. YOUR RIGHTS (GDPR)
You have the right to:
- Access your data
- Correct your data
- Request deletion
- Object to processing
- Withdraw consent at any time
To exercise your rights, contact us at:
8. COOKIES
We use cookies to:
- Improve website functionality
- Understand user behaviour
- Optimise performance
You can manage cookies through your browser settings.
9. DATA SECURITY
We take appropriate measures to protect your data, including:
- Secure servers
- Encrypted payment processing
- Restricted access to personal data
10. THIRD-PARTY SERVICES
Our website may include links or integrations with third-party services.
We are not responsible for their privacy practices. Please review their policies separately.
11. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
Changes will be posted on this page.
12. CONTACT
For any questions regarding this policy:
Zantéa
Email: hello@zanteaskin.com
